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eVOX CallAssist

  • Predicatively dialing, skipping busy, unanswered and disconnected lines.
  • Never involving agents until live person answers.
  • Eliminate wasted time in telephony works
  • Web-based agent and administrative interfaces
  • Ability to have agents operate remotely
  • Integrated call recording
  • Can be customized integrated to customer CRM system
  • Ability to use Telco SIP Trunk


eSERVER Storage

  • Back-end data backup for whole organization
  • Secure, reliable and data loss protections
  • Able to keep up to 100TB of data