CALL CENTER PHONE SYSTEM
- Predicatively dialing, skipping busy, unanswered and disconnected lines.
- Never involving agents until live person answers.
- Eliminate wasted time in telephony works
- Web-based agent and administrative interfaces
- Ability to have agents operate remotely
- Integrated call recording
- Can be customized integrated to customer CRM system
- Ability to use Telco SIP Trunk
- Back-end data backup for whole organization
- Secure, reliable and data loss protections
- Able to keep up to 100TB of data