eVOX CallAssist

• Predicatively dialing, skipping busy, unanswered and disconnected lines.
• Never involving agents until live person answers.
• Eliminate wasted time in telephony works
• Web-based agent and administrative interfaces
• Ability to have agents operate remotely
• Integrated call recording
• Can be customized integrated to customer CRM system
• Ability to use Telco SIP Trunk

eSERVER Storage

• Back-end data backup for whole organization
• Secure, reliable and data loss protections
• Able to keep up to 100TB of data